Privacy Policy

Overview: 

At Safe-Watch Live Monitoring, we provide best-in-class video surveillance services that prioritize your security and safety. Our state-of-the-art systems are designed to monitor your premises, deterring potential criminality and ensuring a safe environment for everyone. 

Our organization leverages cutting-edge cameras equipped with advanced technology to capture footage of crystal-clear clarity. This feature enables our clientele to control their property with utmost precision, leaving no area unnoticed. Our team of skilled operators is vigilant and swift in addressing any potential concerns that may arise, ensuring unparalleled peace of mind for our clients. 

Appropriate Collection: 

We are fully compliant with the British Columbia Personal Information Protection Act (PIPA), which safeguards your privacy and ensures the responsible collection, use, and disclosure of personal information. Your security and confidentiality are our utmost priority. 

The collection of personal data is essential for us to gain insight into the needs and preferences of our clients. Our objective is to successfully provide them, along with their clients and users, with our service. This information enables us to contact our clients regarding their Safewatch Live Monitoring account, planned modifications, enhancements, and software updates. 

Our privacy policy guarantees that the personal data collected will not be used, made available, or otherwise disclosed for purposes other than those specified herein without the client’s prior approval or legal obligation. 

Safeguarding of Personal Information: 

We recognize the highest significance of data privacy. We understand that the confidentiality, integrity and availability of data are crucial to our clients. As such, we place a high priority on ensuring that our client’s sensitive information is protected from unauthorized access, use, or disclosure. 

We designed our policies and procedures to meet the highest standards of data protection, including compliance with industry regulations and best practices. Our commitment to data privacy extends to all aspects of our operations, and we remain vigilant in our efforts to safeguard our clients’ information. 

Secure Data Storage 

Our data storage systems are fully compliant with Personal Information Protection Act (PIPA) guidelines, to ensure the secure preservation of recorded footage. We have implemented a comprehensive set of measures to mitigate security risks. Our efforts are aimed at ensuring the confidentiality, integrity, and availability of our systems, data and services. 

Authorized Access Only: 

We rigorously regulate the accessibility of our surveillance system, guaranteeing that only those individuals who have been authorized are permitted to access the video recordings. Our security protocols ensure that the privacy and confidentiality of all data are maintained at all times. We maintain the highest standards of security and professionalism in all our operations. We are aware of the sensitivity of personal data and we assure our clients that we take all necessary measures to keep their data safe and confidential following PIPA. 

Privacy Filters: 

To maintain compliance with PIPA, our surveillance cameras are strategically positioned to avoid recording areas that may infringe on privacy rights, such as restrooms and private offices. Privacy and non-recording filters will be used as required for areas that capture personal information outside the scope of our work.

Data Retention Policy: 

Our organization adheres to a strict policy regarding to handling of personal information regarding the PIPA. By this policy, we promptly destroy all documents containing personal information and eradicate any means by which the personal information can be associated with particular individuals. This measure is taken as soon as it is reasonable to assume that retaining the personal information would no longer serve the purpose for which it was collected and that doing so is no longer necessary for legal or business purposes. 

We recognize that the handling of personal information is a matter of great importance and are committed to maintaining the highest level of professionalism and expertise in this regard. 

Expert Consultation: 

Our team of security professionals is well-versed in PIPA regulations. We provide expert consultation to help you understand and implement the necessary measures to comply with the Act. 

Regardless of the situation, Safewatch Live Monitoring will be pleased to provide information and assist in elucidate the precise legal basis that underpins the processing, including whether or not the submission of Personal Data is mandated by law, a contact, or both. 

Contact Information: 

Safe-Watch Live Monitoring Inc. 

604-638-9222 

info@safe-watch.ca 

185-5489 Byrne Road Burnaby, BC V5J 3J1 

www.safe-watch.ca 

Disclaimer

Safe-Watch Live Monitoring is not responsible for any liability arising from the use of video surveillance. It is the responsibility of the end-user to ensure compliance with all applicable laws, including the British Columbia Personal Information Protection Act.